Privacy Policy
CONNECTIFY HUB
Last Updated: 21 February 2026
Website/App: https://connectifyhub.in
Company Name: Connectify Hub (Legal entity to be updated upon registration)
1. Introduction
At CONNECTIFY HUB, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website, mobile application, or services.
By using CONNECTIFY HUB, you agree to the practices described in this Privacy Policy.
2. Information We Collect
To provide and improve our services, we may collect the following types of information:
a) User Information
- Full Name
- Phone Number
- Email Address
- Location (City/Area)
- Device Information (IP address, browser type, app version)
b) Vendor Information
- Business Name
- Owner Name
- Contact Number
- Address & Service Areas
- Business Documents (if submitted)
- Photos and Service Details
- Bank Details (for payouts)
c) Transaction & Usage Data
- Booking Requests
- Referral Tracking Data
- Wallet & Reward Activity
- App/Website Usage Data
- Communication Records (support chats, onboarding messages, etc.)
3. How We Use Your Information
Your information is used strictly to operate, maintain, and improve CONNECTIFY HUB services, including:
- Creating and managing user/vendor accounts
- Connecting users with relevant vendors
- Tracking referrals, rewards, and commissions
- Processing wallet transactions and payouts
- Improving platform performance and reliability
- Sending important notifications and updates
- Preventing fraud, abuse, and misuse
- Providing customer support and verification
- Sharing service-related updates
We do not sell your personal data to third parties.
4. Data Sharing
We may share limited information only under the following circumstances:
- With vendors, solely to fulfill service requests
- With trusted third-party service providers (hosting, analytics, SMS, payment gateways)
- When required by applicable Indian laws or legal authorities
- To detect, prevent, or address fraud, abuse, or policy violations
We do not sell or share personal data for advertising purposes without your consent.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Understand user behavior and interaction
- Improve system performance
- Analyze traffic and usage patterns
You may disable cookies through your browser settings; however, some features may not function properly.
6. Data Storage & Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure server infrastructure
- Restricted internal data access
- Continuous monitoring and safeguards
While we strive to protect your information, no digital platform can guarantee absolute security.
CONNECTIFY HUB shall not be held liable for breaches beyond reasonable control.
7. Data Retention
We retain your information:
- As long as your account is active
- As required under applicable Indian laws
- For legitimate business purposes (fraud prevention, accounting, compliance)
You may request account deletion, subject to legal and regulatory obligations.
8. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion (where legally permissible)
- Withdraw consent for non-essential communications
To exercise your rights, contact us at:
📧 support@connectifyhub.in
9. Children’s Privacy
CONNECTIFY HUB services are intended for individuals aged 18 years and above.
We do not knowingly collect data from minors.
10. Third-Party Links
Our platform may include links to third-party websites or services.
We are not responsible for their privacy policies or practices.
11. Legal Compliance (India)
CONNECTIFY HUB operates in accordance with applicable Indian laws, including:
- Information Technology Act, 2000
- IT Rules, 2011 (Reasonable Security Practices)
- Digital Personal Data Protection Act, 2023 (DPDP Act)
12. Grievance Officer
In compliance with Indian regulations:
Grievance Officer: CONNECTIFY HUB
📧 Email: support@connectifyhub.in
⏱ Response Time: Within 7 working days
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the platform after updates indicates your acceptance of the revised policy.
14. Contact Us
For any privacy-related queries or concerns:
📧 support@connectifyhub.in
📞 +91-9591073419